1. Information we collect
We collect information you provide directly — such as your name, work email, organization, and message — when you request a demo, download documentation, or contact us. We also collect limited technical information automatically, including device, browser, and basic usage analytics, to operate and improve our site.
2. How we use information
We use the information to respond to inquiries, deliver requested materials, provide and maintain our products, comply with legal and regulatory obligations, and improve our services. We do not sell personal information.
3. Clinical and laboratory data
BioView platforms are deployed within customer environments. Patient and specimen data processed by our systems remain under the control of the operating laboratory or healthcare institution. BioView does not routinely access such data and processes it only when explicitly required for support, under contract.
4. Cookies and analytics
Our website uses a minimal set of cookies and analytics tooling to measure traffic and improve the experience. You can control cookies through your browser settings.
5. Sharing
We share information only with service providers acting on our behalf (e.g., hosting, email, analytics), with authorized distributors when relevant to your inquiry, or when required by law.
6. Data retention and security
We retain personal information only as long as needed for the purposes described above or as required by law. We apply organizational and technical safeguards aligned with ISO 13485 quality practices to protect information against unauthorized access, loss, or misuse.
7. Your rights
Depending on your jurisdiction (including the EU/EEA, UK, and certain US states), you may have the right to access, correct, delete, or restrict processing of your personal information, and to object to or withdraw consent. To exercise these rights, contact us using the details below.
8. Contact
Questions about this policy or our data practices? Reach out at info@bioview.com.
9. Changes
We may update this policy from time to time. Material changes will be reflected by updating the "Last updated" date above.